Supervised visitation across New York County

New York County and the borough of Manhattan are the same place — roughly 1.6 million residents on a thirteen-mile island. If your court paperwork says "New York County," your case is a Manhattan case. Most families here don't drive, so supervised visitation logistics turn on subway access and neighborhood venues rather than parking lots and highways.

TruVisit New York supervisors meet families at locations close to where the child lives — parks, children's museums, libraries, and family-friendly restaurants across the borough. We don't charge travel fees and we don't make families cross the island to a fixed office.

The New York County courts

Two courts handle custody and visitation in New York County. The New York County Family Court — the Manhattan branch of the New York City Family Court — hears custody and visitation petitions, family offense proceedings, and related matters. The Supreme Court, New York County hears divorces, and decides custody and parenting time within those cases.

Our session reports are formatted in the objective, non-editorial, timestamped style these courts expect. They're designed to be filed with the court, delivered to your attorney, or shared with the Attorney for the Child.

Manhattan areas we serve

  • All of Manhattan — see our full Manhattan page for neighborhoods and venues
  • Upper Manhattan — Inwood, Washington Heights, Harlem, East Harlem
  • The Upper West and Upper East Sides
  • Midtown, Chelsea & Hell's Kitchen
  • The Village, Lower East Side & Chinatown
  • Tribeca, Battery Park City & the Financial District
  • Roosevelt Island

How a New York County custody case typically moves

  1. Petition filed — a custody or visitation petition is filed in the New York County Family Court (petitions are generally filed in the county where the child lives), or custody is raised within a divorce in Supreme Court.
  2. Service and first appearance — the other parent is served and both parties appear before a judge or court attorney-referee.
  3. Attorney for the Child — the court may appoint an Attorney for the Child (AFC) to represent the child in the case.
  4. Temporary orders — interim custody and parenting-time arrangements while the case is pending. Supervised visitation is often ordered at this stage.
  5. Fact-finding — testimony and evidence in contested cases; the court may order forensic or other evaluations.
  6. Final order — decided on the best interests of the child.
  7. Modification — either parent can later petition to change the order based on a change in circumstances.

Where supervised visitation enters the process

  • At temporary orders — interim supervised parenting time while the case is pending
  • In the final custody and visitation order — longer-term supervised parenting time
  • By modification petition — adding or stepping down supervision in an existing order
  • In family offense proceedings — alongside an order of protection
  • By stipulation — the parents agree to supervision and the court so-orders it

For procedural detail, see our how to request supervised visitation in New York guide.

Manhattan courts run high volumes The New York City Family Court system handles one of the largest family law caseloads in the country. Hearings are scheduled tightly and judges and referees expect documentation in a clean, objective format. Using a provider who knows what those expectations look like is a meaningful advantage.

Pricing for New York County families

Same flat rate across the entire borough: $150 one-time intake, $65/hour for supervised sessions or monitored exchange. Two-hour minimum. No travel fees. No monthly case management fee. Reports delivered within 24 hours.

How to start a New York County case

  1. Submit our online inquiry form.
  2. Intake call (20–30 min) — court order review, $150 intake fee, supervisor assignment.
  3. First session coordinated with both parties at a Manhattan location of mutual convenience.
  4. Visit happens; report delivered within 24 hours.