Supervised visitation across Queens County

Queens County and the borough of Queens are the same place — roughly 2.3 million residents and one of the most culturally and linguistically diverse communities in the world. If your court paperwork says "Queens County," your case is a Queens case. The borough's size means a venue in Astoria and a venue in Far Rockaway are worlds apart logistically.

TruVisit New York supervisors meet Queens families at locations close to where the child lives, and our team is experienced working with multilingual and multicultural families. We don't charge travel fees and we don't operate from a single fixed office.

The Queens County courts

Two courts handle custody and visitation in Queens County. The Queens County Family Court in Jamaica — the borough's branch of the New York City Family Court — hears custody and visitation petitions, family offense proceedings, and related matters. The Supreme Court, Queens County hears divorces, and decides custody and parenting time within those cases.

Our session reports are formatted in the objective, non-editorial, timestamped style these courts expect. They're designed to be filed with the court, delivered to your attorney, or shared with the Attorney for the Child.

Queens areas we serve

  • All of Queens — see our full Queens page for neighborhoods and venues
  • Western Queens — Astoria, Long Island City, Sunnyside, Woodside
  • Central Queens — Jackson Heights, Elmhurst, Corona, Forest Hills, Rego Park
  • Northern Queens — Flushing, Bayside, Whitestone, Fresh Meadows
  • Southern Queens — Jamaica, Hollis, Ozone Park, Howard Beach
  • The Rockaways

How a Queens County custody case typically moves

  1. Petition filed — a custody or visitation petition is filed in the Queens County Family Court (petitions are generally filed in the county where the child lives), or custody is raised within a divorce in Supreme Court.
  2. Service and first appearance — the other parent is served and both parties appear before a judge or court attorney-referee.
  3. Attorney for the Child — the court may appoint an Attorney for the Child (AFC) to represent the child in the case.
  4. Temporary orders — interim custody and parenting-time arrangements while the case is pending. Supervised visitation is often ordered at this stage.
  5. Fact-finding — testimony and evidence in contested cases; the court may order forensic or other evaluations.
  6. Final order — decided on the best interests of the child.
  7. Modification — either parent can later petition to change the order based on a change in circumstances.

Where supervised visitation enters the process

  • At temporary orders — interim supervised parenting time while the case is pending
  • In the final custody and visitation order — longer-term supervised parenting time
  • By modification petition — adding or stepping down supervision in an existing order
  • In family offense proceedings — alongside an order of protection
  • By stipulation — the parents agree to supervision and the court so-orders it

For procedural detail, see our how to request supervised visitation in New York guide.

Queens touches Brooklyn, Manhattan, and Nassau County Many Queens custody cases involve a parent in another borough or on Long Island. We regularly schedule visits at neutral midpoints — Flushing, Forest Hills, Jamaica — chosen for subway, bus, and LIRR access from both sides.

Pricing for Queens County families

Same flat rate across the entire borough: $150 one-time intake, $65/hour for supervised sessions or monitored exchange. Two-hour minimum. No travel fees. No monthly case management fee. Reports delivered within 24 hours.

How to start a Queens County case

  1. Submit our online inquiry form.
  2. Intake call (20–30 min) — court order review, $150 intake fee, supervisor assignment.
  3. First session coordinated with both parties at a Queens location of mutual convenience.
  4. Visit happens; report delivered within 24 hours.